Useful Guide

What to carry.

Luggage on a Safari should be kept to the minimum. Space is normally limited and you might struggle with a lot of luggage. It may also cost you to transfer luggage between hotels you have booked in your itinerary or to the airport. Luggage is preferably to be carried in soft canvas bags. Your booked base hotel in the city usually have enough facilities for luggage storage and safe boxes for your valuables and jewellery if you are a resident traveller.

Climate.

Kenya, Uganda, Tanzania and Rwanda are considered to have very pleasant temperatures especially in the highlands. Temperatures range from a minimum of about 10oC (night time) in high altitudes to a maximum of about 30 – 32oC (day time) in coastal regions and northern Kenya. Nights are cold and chilly in the high altitudes translating into frost in the early morning in the month of July which usually has a minimum of around 10oC. Coastal climate is tropical being hot and humid most of the year round.

What to wear

Informal wear will come in handy. Remember when packing ! - that comfortable clothing is quite important. Look for light cotton slacks, jeans, short sleeved shirts e.t.c. Avoid exposing yourself too much especially if you plan to mix with the locals. A lot of lodges and hotels have swimming pools, so you can bring your swimwear. The glaze from sun could be softer on your eyes if you bring your sunglasses and a hat along. Pack a warm pullover for those cold nights in the highlands.

Health.

We strongly emphasise that you consult your General Practitioner (GP) or Doctor for expert advice before travelling to Africa. We recommend that you have medical insurance if you intend to travel. East Africa has a tropical climate through out the year which may be different from your country. No Liability will be accepted by our company relating to your health issues based on your guess work or assumptions. We reserve the right to request for any set of medical records from a client whilst on Safari with us if it becomes necessary to do so. Malaria is endemic in the lower altitude areas such as the coastal regions of Mombasa, Dar-es-saalam and Kisumu. Always sleep under a mosquito net treated with mosquito repellents. If you intend to sleep in the Tented camps, use recommended insect repellent sprays on your arms and legs. Also cover yourself with clothing as much as possible. Kenya’s strain of Malaria is resistant to Chloroquin.

Drinking water

Bottled water is available from most shops and supermarkets in all the major towns. You will find world known supermarkets such as Carefour now in Karen, Choppies, Shoprite, Woolworths and Game stores and local ones such as Nakumatt, Uchumi, Naivas, Tuskys, Maathai, Mulleys, Checkers and Capital shoppers among many more. Always drink boiled water if bottled water is not available.

Currency.

It is ILLEGAL to enter or leave with any Kenyan, Tanzanian, Ugandan or Rwandese currency. Kenyan, Tanzanian and Ugandan currencies are in shillings while Rwandese is in Franc. For Kenyan currency the exchange rate is roughly about Kshs 140 -> £1.00, Kshs 101 -> 1.00$(Usd) and Kshs 110 ->1.00€. The £’s , $(Usd's), €'s or ¥(Yen & Yuan's) in cash or travellers cheques are readily accepted in Kenya, Uganda, Tanzania and Rwanda.
The major banks include: Barclays Bank with a wide network of branches, Standard Chartered Bank, National Bank of Kenya, Equity Bank, Crane Bank of Uganda and Co-operative Bank of Kenya among many more. You can get all the banking services you require in any of these major banks.
Banking hours are normally 09:00 Hrs to 18:00 Hrs - Monday to Friday.
     •   Most hotels and lodges change money outside these hours.
     •   Forex Burea(ux) and Services are widely available in the city of Nairobi, Dar-es-salaam, Kampala, Kigali and other major towns such Mombasa, Kisumu, Nakuru, Nyeri, Eldoret, Arusha and Jinja. Most of them operate 09:00 Hrs to 17:00 Hrs on weekdays and 09:30 Hrs to 14:00 Hrs on Saturday. They are usually closed for business on Sunday.
     •    You will get limited banking services during the weekend.
     •   Credit cards such as Visa and Master Cards are accepted in most major hotels, restaurants and supermarkets.

Safety

Safety precautions should be observed everywhere you stay or visit. Security in Nairobi, Kampala, Dar-es-salaam, Arusha, Kigali, Kisumu and Mombasa is like in any other city in the world. Use safe deposit boxes and only carry small amounts of cash when walking around town. Avoid walking alone at night unaccompanied or in unfamiliar places. Vetted cab services are cheap, safer and readily available if you need to move around town on your own. Just enquire from your hotel. Leave and lock your valuables in your hotel safe deposit box if you intend to mix with the locals.

Photographs.

The driver/guide will assist you with taking pictures of the local people. Always ask for their permission and pay the agreed price if there is any price to pay.
NB: What you are not allowed to doTake pictures of the President, the State House, State Lodges, Police, Prisons and Prisoners.

Token of Appreciation

It is customary to give a tip of about (5-50)£, $ or € equivalent of the local currency or less for 2 cases of luggage taken by your porter into the hotel you have booked. Waiters in the restaurants can be tipped at 5-10% of meal cost if you are happy with the service. Safari guides would expect a tip at the end of the Safari of about £, $, € (30 - 100) after the safari. However, it is at your own discretion to give tips or not even if you are happy with the Safari or services. You have no obligations to give any tips.

Hotel check-in/check-out.

Check out time in most hotels is usually 10:00 Hrs. Check in time varies and can range from 11:00 Hrs to midnight or even in the early morning. For your ultimate comfort, reserve your rooms in advance. Day rooms are usually available up to 18:00 Hrs.

Meals

While on Safari, meals are provided on Full Board basis. There is a full English breakfast. Lunch is often buffet style set out with salads, cold and hot starters and hot main dishes. Dinner is 3-5 courses with a combination of local and international dishes. Please let us know your meal preferences when you book your safari or accommodation with us.

Lodges.

Accommodation in the tourist lodges are mainly available as Double, Triple rooms and Luxurious/Presidential suites. Single rooms where available are charged a supplement. Facilities normally include lounges/bars with log fires, dining rooms and viewing platforms for wildlife. Most lodges have swimming pools where you can relax ALL day and enjoy the sunshine or cool off after a long day of an exciting Safari.

Tented Camps

Categories range from simple to luxurious. You are provided with spacious twin-beds with mosquito nets, private bathroom and veranda. Camps include restaurants, bar and lounge facilities. Most will facilitate a bush breakfast, lunch or dinner. Balloon Safaris are available in most game lodges and tented camps which you can book as your preferred excursion.

Tree Hotels.

Animals normally come very near these salt-licks and water-holes.
Children aged less than 8 years are not allowed into these hotels for their safety. This is also to avoid scaring the animals away. It is also dangerous if children are left un-attended. However, there are children's nights. Get in touch with us early for more details on children nights.

Visa Requirements

Check with the Diplomatic mission or Embassy near you to find out what the requirements are for the country/countries you intend to travel to. Conditions for entry to Kenya, Tanzania, Uganda and Rwanda change from time to time.

Travel insurance.

We live in a global society and therefore deserve the comforts and services that conform to global standards.
More and more people are travelling NOT only for pleasure but also for business. Unfortunately increased travel means an increased exposure to risks. So when you travel you should not have to worry about the unexpected. The loss of luggage or travel documents can ruin anyone’s trip. An accident away from home or the need for hospital admission can border on disaster. We therefore highly recommend that ALL our clients be adequately covered by travel insurance.

     More Information.

Should you require any further information or clarification with regard to any of our services, please feel free to contact us by phone or e-mail.
     •    +254(0)7729 10709 or by
     •   Use our general e-mail address – info@crombietours.com with : <title of your enquiry> & <your telephone number>  and we shall be more than pleased to be of service to you.
     Please note: Any e-mail enquiry received without your name & contact number will not be honoured.

     Our offices are strategically located at:
        •   Juja City Mall Complex, Juja, Nairobi, Kenya.
        •   Postal address is: P. O. Box 38221-0100, Nairobi, Kenya.    

With our wealth of Experience! Crombie Tours Services will offer you the best Tourist Deal you can hope to get within KENYA and the larger East African region.

    Contact us now.

    E-Mail: info@crombietours.com.

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